Frequently Asked Questions

Everything you need to know about your gear and your game.

How long does shipping take for high-performance gear?

Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear before your next match.

What is your return policy for worn sportswear?

We offer a 30-day return policy for items in original, unworn condition with tags attached. For hygiene reasons, base layers and socks cannot be returned once opened.

Do you offer professional team or bulk discounts?

Yes, Engage provides tiered pricing for sports clubs, schools, and professional teams. Please contact our sales team directly for a custom quote.

How do I ensure I am ordering the correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for training gear and sizing down for compression wear.

Are your products covered by a performance warranty?

All Engage equipment and apparel come with a 6-month manufacturer warranty covering defects in materials and workmanship under normal athletic use.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.